This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a purchase, or access membership content via www.broodmagazine.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase, subscribe, or register for an account/membership through the Site, we collect certain information from you, including your name, billing address, payment details, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders or subscriptions placed through the Site (including processing your payment information via our secure payment processor, managing your membership access, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).

Sharing Your Personal Information & Third-Party Processors

We share your Personal Information with trusted third-party service providers to help us run our platform, deliver content, and process payments securely:

• Stripe: We use Stripe to securely process online payments, manage billing, and handle subscriptions. Your sensitive payment details are handled directly by Stripe in compliance with strict PCI-DSS security standards. You can read more about how Stripe uses your Personal Information in their privacy policy.
• Kajabi: We use Kajabi to host our website, membership portals, and digital content. Kajabi processes your account credentials, membership interactions, and profile data on our behalf to provide you with secure access to our community and content.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@broodmagazine.com or by mail using the details provided below:

BROOD MAGAZINE LIMITED
Company Number: 13981913
VAT Registration Number: 514 8425 93
Registered Office: Unit 7, Penny Black Chambers, 13–15 Barton Road, Worsley, Manchester, England, M28 2PD